Returns & Exchanges
At Fire Maple, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned or exchanged.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
Ship the Items
Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing